During COVID-19

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Let’s continue to keep everyone safe.

Although the vaccination program has greatly reduced the risk of COVID-19 for those who are fully vaccinated, there are still members of our community at risk. For this reason, some COVID protocols will remain place to protect our clients and to maintain a safe work environment. Here are 4 things to know before you arrive at the office:

  1. If you have any symptoms of illness that vary from your usual health, we ask that you call the office to reschedule your appointment.
  2. Social distancing will continue, which means the number of people in the reception is limited. You may be asked to wait in the entrance hallway until space allows. Plexiglas barriers and floor signs will continue to be used.
  3. A check in station for contact tracing in the reception area will continue to be in effect where you will be asked to confirm that you feel healthy, with the option of disclosing your vaccination status. Hand sanitizing is available for use and recommended. Pens will continue to be used once and then disinfected. Place the used pen in the basket provided.
  4. Masks will continue to be required on arrival and in common areas. If you don’t have one with you, one will be provided. Masks are recommended throughout your visit. However, if you are here for a meeting or a counselling session, masks may be removed if physical distance can be maintained AND if both parties feel comfortable without masks. Medical exemptions to mask wearing will be accommodated. Face visors can be worn as an alternative to a mask.